Samenvatting
‘‘In Lean Thinking in Health Care, the author shares his learning experiences and insights and inspires us in our own journey. He sets the bar high: on the road to world-class health care. We shouldn’t settle for less. By continuously challenging and developing ourselves and others we can take one step at the time towards True North. Learning to learn, together. A lot is still to be gained in health care. We can count on valuable, good, safe and affordable care if we take those steps. Scientific thinking connects both lean and health care. This connection is a key success factor in order to motivate healthcare professionals to continuously improve.’’ Marja-Hodac MD, Healthcare Executive