A diamond in the rough

Steven Van Belleghem • Boek • hardback

• Samenvatting
  Radiate optimism, positivity and energy.
  Be loyal to your customers (& they will be loyal to you).
  Never forget to ask what you can do for your customer. While many companies intend to be customer-oriented, only a few succeed in truly satisfying the customer. The key to success is building a customer centric culture: a culture where management and staff know how to make customers feel valued. Within these organisations, everyone is fully aware of their responsibilities to customers. As a result of this awareness, these businesses work hard at optimising their customer-centricity. To polish their ‘rough diamond’ into a beautiful, shiny jewel. In more than 100 tips, A Diamond in the Rough shows you how to build a customer-focused company culture.
• Productinformatie
  Binding : Hardback
  Distributievorm : Boek (print, druk)
  Formaat : 178mm x 242mm
  Aantal pagina's : 276
  Uitgeverij : Lannoo Campus
  ISBN : 9789401495462
  Datum publicatie : 10-2023
  
• Inhoudsopgave
  niet beschikbaar
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