Siam

Peter Wiggers • ebook • pdf

• Samenvatting
  This is a Japanese version of SIAM: Principles and Practices for Service Integration and Management The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach. Service Integration is the set of principles and practices, which facilitate the collaborative working relationships between service providers required to maximize the benefit of multi-sourcing. Service integration facilitates the linkage of services, the technology of which they are comprised and the delivery organizations and processes used to operate them, into a single operating model. SIAM is a relatively new and fast evolving concept. SIAM teams are being established in many organizations and in many different sectors, as part of a strategy for (out)sourcing IT services and other types of service. This is the first book that describes the concepts of SIAM. It is intended for: - ITSM professionals working in integrated multi-sourced environments; - Service customer managers, with a responsibility to secure the business supply of IT services in a multi-sourced environment; - Service provider delivery managers with a responsibility to integrate multiple services to meet the demands of the customers business and users; - Service provider managers with responsibilities to manage integrated services, participating in a multi-sourced environment.
• Productinformatie
  Binding : PDF
  Auteur : Peter Wiggers
  Bestandstype : PDF
  Distributievorm : Ebook (digitaal)
  Aantal pagina's : Afhankelijk van e-reader
  Beveiliging : Digitaal watermerk (social DRM)   Informatie 
  Uitgeverij : Van Haren Publishing
  ISBN : 9789401800792
  Datum publicatie : 11-2016
  
• Inhoudsopgave
  niet beschikbaar
• Reviews (0 uit 0 reviews)
  Wil je meer weten over hoe reviews worden verzameld? Lees onze uitleg hier.